Legal

Privacy Policy

What this website collects about you, why, where it goes, and what you can ask us to do with it.

Last updated 6 October 2026

Who we are

This website is run by Aviera Living Real Estate LLC, trading as Aviera Living, a real estate brokerage in Dubai. Trade licence number 1569193. RERA Office Registration Number (ORN) 56786.

Our office is at Churchill Tower, Office 1809, Business Bay, Dubai, United Arab Emirates. You can reach us at admin@avieraliving.com or +971 50 291 5941.

We decide how the personal data described here is used, which makes us responsible for it. This policy is written for the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021, and it also sets out the rights that visitors from the European Union have under the GDPR.

What we collect

Only what you send us through the enquiry form: your name, email address, phone number and message, and your budget if you choose one.

With it, the form sends a few details of your visit, so we know how you found us: the page you sent it from, the website that sent you here (if any), any campaign tags in the link you followed (such as utm_source, or a Google or Facebook click ID), the first page you landed on and when, and your browser and device type.

We use no analytics and no advertising or tracking scripts, so simply reading this website does not tell us who you are.

Why we use it

To answer your enquiry and help with the property question you asked about. Sending the form is your request to be contacted, and that request is our legal basis for using your details.

We use the visit details to see which pages and campaigns bring enquiries, which is in our legitimate interest as a business. We do not sell your details, and we do not pass them to anyone for their own marketing.

Where your enquiry goes

Your enquiry is sent to the Aviera Living team as an email through Brevo, an email delivery service that handles it on our behalf and only on our instructions. The website itself keeps no copy: it has no store of enquiries. From then on your enquiry sits in our mailbox and our client records, used only by our team.

To stop the form being flooded with junk, the website counts how many enquiries come from each internet address in ten minutes. For that it keeps only a scrambled code made from the address (a salted digest, which cannot be turned back into the address), never the address itself.

Brevo and Vercel (see Hosting) may handle data outside the UAE, including in the European Union and the United States. We use both under their standard data protection terms.

Cookies

The public website sets one cookie, avl_attr. It notes how you first arrived: the first page you landed on, the website that sent you (if any), any campaign tags in the link, and the time. It is set by this website alone, lasts 90 days, and is marked SameSite=Lax, so your browser does not send it with requests other websites make in the background. It is only read when you send an enquiry, and its details then travel with it.

The staff sign-in area uses its own cookies to keep team members signed in. They are set only for staff who sign in; visitors never receive them.

As there are no analytics or advertising cookies, there is no cookie banner. If that ever changes, we will ask for your consent before any such cookie is set. You can delete or block cookies in your browser at any time, and the website and its enquiry form still work.

Hosting

The website is hosted by Vercel. Like any web host, Vercel records technical details of each request, such as the internet address, the page asked for, the browser and the time, to run and protect the service. These logs are kept for a short time under Vercel's own policies.

How long we keep it

We keep enquiries in our mailbox and client records for as long as we need them to answer your enquiry and follow it up, then delete them, unless a purchase or sale you go ahead with, or the law, requires us to keep them longer.

Your rights

You can ask us at any time to:

  • show you the personal data we hold about you, and give you a copy
  • correct anything that is wrong or incomplete
  • delete it
  • stop or limit how we use it, or object to a use of it
  • send it to you, or to another organisation, in a common format

Write to admin@avieraliving.com. We will answer within one month, and we may first ask you to confirm who you are. If you are unhappy with our answer, you can complain to the UAE Data Office or, if you live in the European Union, to the data protection authority in your country.

Changes to this policy

If we change this policy, we will update this page and the date at the top.